AI-Powered Conversational Commerce to Drive Customer Engagement, Reduce Cart Abandonment, and Boost Online Growth
NEW YORK and AMSTERDAM, Jan. 10, 2025 (GLOBE NEWSWIRE) — Shoeby, one of the Netherlands’ leading fashion retailers with over 210 stores, has selected Rezolve Ai (NASDAQ: RZLV) to transform its online shopping experience through the adoption of the cutting-edge BRAiN Commerce solution. By leveraging Rezolve Ai’s advanced technology, Shoeby aims to strengthen its digital presence, enhance customer satisfaction, and achieve new levels of operational efficiency.
This strategic implementation, supported by SPH AG, a leading IT and consulting firm for the retail industry, will enable Shoeby to capitalize on the power of conversational commerce and AI-driven insights to reduce cart abandonment and deliver an unmatched digital shopping journey.
Reimagining the Shopping Experience
The BRAiN Commerce solution brings a host of benefits to Shoeby’s online platform, setting a new standard for customer engagement and business performance:
For Customers:
Conversational Commerce: Shoeby will introduce AI-powered natural language interfaces, allowing customers to interact in real-time for personalized product recommendations, quick query resolution, and guided shopping experiences.
Reduced Cart Abandonment: By streamlining the purchase process and offering personalized nudges, BRAiN Commerce keeps customers engaged and drives conversions.
Tailored Recommendations: Advanced AI ensures every customer receives suggestions perfectly aligned with their preferences and past purchases.
Seamless Checkout: Integration with Brain Checkout enables frictionless purchasing, enhancing convenience and satisfaction.
For Shoeby:
Higher Sales Conversion: Personalized shopping journeys and reduced cart abandonment translate directly into increased revenue.
Improved Customer Loyalty: Enhanced, interactive shopping experiences foster deeper connections with Shoeby’s customers.
Operational Efficiency: AI automates repetitive tasks, allowing Shoeby’s team to focus on strategic growth initiatives.
Mitch van Deusen, CEO of Shoeby, expressed her enthusiasm:
“Rezolve Ai’s BRAiN Commerce solution is a game-changer for Shoeby. By embracing conversational commerce and reducing cart abandonment, we are setting a new benchmark for online shopping in the fashion industry. This partnership is key to delivering the personalized, seamless experience our customers expect while strengthening our position as a digital retail leader.”
Daniel M. Wagner, CEO of Rezolve Ai, highlighted the transformative nature of the partnership: “We’re proud to partner with Shoeby to redefine the online fashion retail experience. By combining the power of conversational commerce with tools to minimize cart abandonment, our BRAiN Commerce solution is helping Shoeby unlock new opportunities for growth and customer satisfaction in a digital-first world.”
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